Frequently Asked Questions
Here you’ll find the answers to all of your questions. If your question isn’t here, please don’t hesitate to contact us.
- Technical Requirements
- Will my device play the demo videos?
- Does the App work on Android?
- Does the App work on iPhone?
- Does it work on my iPad/Android Tablet?
- Do I need cellular or WiFi data connection to use the app when on the training pitch?
- Can I view sessions plans offline?
- What are the PC requirements?
- I lost my password, how can I get in?
- Can I print my session plans?
- Pro Soccer Planner Session Library Content
- Purchasing & Payments
- Which payment options do you provide?
- I don’t have a credit card, are there other options to pay you with?
- Is your payment secure?
- Is there a money-back guarantee if I don’t like it?
- Do I pay for this myself or can the club get me access?
- How long is the subscription for?
- How do I cancel my subscription?
Will my device play the demo videos?
All modern browsers can play our HTML5 videos of sessions. Modern browsers are those versions released in the last year and a half. The most common and well-known browsers in use today are Google Chrome, Mozilla FireFox, Microsoft Internet Explorer, Apple Safari and Opera, but you need to have recent versions of those installed to browse any website securely and view our videos. We can automatically detect whether your current browser (through which you view this page now) can play our videos:
Does the App work on Android?
Yes it does. Pro Soccer Planner is designed for universal access, without limitations like platforms etc. It’s a so-called “Web-App” which runs “in the cloud”. The App runs in any modern browser, on desktop, tablets and mobile hence it also works on Android in browsers like Chrome, FireFox, Opera and so on. There is no need to download an application or to apply updates etc. Optionally, you can make a shortcut on your home screen to the App’s website URL for convenient access.
Does the App work on iPhone?
Yes it does. Pro Soccer Planner is designed for universal access, without limitations like platforms etc. It’s a so-called “Web-App” which runs “in the cloud”. The App runs in any modern browser, on desktop, tablets and mobile hence it also works on any iPhone in browsers like Safari, Chrome, FireFox, Opera and so on. There is no need to download an application or to apply updates etc. Simply enter www.prosoccerplanner.com in the browser’s address bar. Optionally, you can make a shortcut on your home screen to the App’s website URL for convenient access.
Does it work on my iPad/Android Tablet?
Yes it does. Pro Soccer Planner is designed for universal access, without limitations like platforms etc. It’s a so-called “Web-App” which runs “in the cloud”. The App runs in any modern browser, on desktop, tablets and mobile hence it also works on any modern Tablet in any modern standards-compliant browsers. There is no need to download an application or to apply updates etc. Simply enter www.prosoccerplanner.com in the browser’s address bar. Optionally, you can make a shortcut on your home screen to the App’s website URL for convenient access.
Do I need cellular or WiFi data connection to use the app when on the training pitch?
For the best experience, yes, you will want to have a data connection to use Pro Soccer Planner. As it runs as a Web-App in the cloud, in order to interact with the content, view the 3D animated demo’s etc. you will need a live internet connection when out on the soccer field. In theory, you can pre-prepare your training session, select it and leave it open in the browser to view the diagrams, setup instructions and coaching points whilst offline, but this limits the use of Pro Soccer Planner and you may find that some browsers will purge this cached page access upon reopening. For this reason, we recommend you use Pro Soccer Planner in the field on a smartphone or tablet with a decent cellular or WiFi internet connection.
Can I view sessions plans offline?
No is the short answer. As Pro Soccer Planner is a so-called Web-App, it runs in the browser. Like with webpages you visit, if after visiting you leave them open, you can still see them. However, this severely limits your ability to interact with Pro Soccer Planner as you wouldn’t be able to watch 3D animated session demonstrations, or look up different sessions on the fly. And some mobile devices reload such pages upon re-opening the browser, which would result in an empty screen if you are not online. Pro Soccer Planner hence is best used with a working internet connection.
What are the PC requirements?
Pro Soccer Planner works on any reasonably modern computing platform such as PC, Mac, Tablets and SmartPhones. It just requires a fairly recent browser to run in. It works in Chrome, Internet Explorer, FireFox, Opera and many other standards-compliant desktop and mobile web-browsers. Go ahead and try the free account to find out whether it works on your equipment.
I lost my password, how can I get in?
At the bottom of the Login page, you will find a link that reads “Forgot your password?” which leads you to http://www.prosoccerplannerapp.com/Account/LostPassword where you can reset your password. Simply enter your associated email address and you will receive a new password as soon as possible.
Can I print my session plans?
Pro Soccer Planners runs as a Web-App in the browser so just like any website, you could print individual pages. However, Pro Soccer Planner is designed, based on extensive feedback from in-the-field use by coaches from around the world, to run interactively from your Smartphone or Tablet whilst you are out there coaching. Sessions can be planned ahead on these mobile devices or a desktop PC or Mac at home, but we recommend you avoid the clutter of printed paperwork. Weatherproofing your mobile device is much easier than papers, and when you access Pro Soccer Planner with a live internet connection, you can quickly and conveniently access the 3D animated session demonstrations to jog your memory. And this way, you can also access the vast library of themed sessions, just in case you need to manage a quick change of plans due to unforeseen circumstances. It’s better for the environment too.
Pro Soccer Planner Content
How many exercises are there?
Pro Soccer Planner has been put together of multiple years and contains a vast library of themed sessions. This runs into the many hundreds of sessions, each with field diagrams, setup instructions and coaching comments. 3D animated session demonstrations are available for the more intricate routines too. In most age categories, you can ‘mix and match’ to reach over ten thousand combinations of sessions, so no scheduled training has to ever look like the previous one.
Do I have to follow the year-long curriculum?
No, not necessarily. Pro Soccer Planner puts you in the driving seat. As the coach, you decide how to use this great tool. If you are short on prep-time, access the current week’s exercises from the year-long curriculum. Easy, age-appropriate, and conveniently adapted to make sessions easier or harder so it suits your group of players. This season plan is carefully put together so you simply cannot go wrong. But sometimes you have to proactively or reactively veer off path to address certain issues specific to your team’s needs. No problem, simply put together your own combination of sessions by selecting from the vast catalog of exercises which you can browse by theme. Save your collection and conveniently access them when out on the field.
I want to focus on… (Defending, Attacking, Possession etc.) Can I pick themed sessions and plan my own training?
Absolutely. You can browse the vast library of themed sessions by topic, drill down to the exact one you are looking for and then add these to a custom collection. For example, you start by selecting the appropriate age group, then a core topic/goal like “improving finishing in goal-scoring opportunities” then select whether it’s the warm-up, practise or small sided game and then you pick from a number of exercises presented to you. Add this to your custom session plan and the app will automatically suggest the matching follow-up session so it’s always a structured training session your players can get the most out of.
Which age categories are included?
Our extensive library of soccer training sessions include all ages U7 through to U19. Specifically, this is U7, U9, U11, U13, U15, U17 and U19.
What if my players find the exercises too hard/too easy?
Almost every exercise includes details on progressions and regressions, for making that session harder for some, or all players, or easier. From increasing the size of the pitch to touch-limits and adding opposition players, each situation can be adapted to suit your team’s needs in a few simple and clearly outlined steps.
I see exercises for 6 or 8 players. I have 14+. How can I use all players?
Some training sessions you get even numbers show up, sometimes odd numbers. Some train 6 players, others 20. Pro Soccer Planner allows for this flexibility and gives you guidance in this regard. It may suggest to set up an exercise twice, to double numbers. In other instances you can add or take out a player without impacting the core idea of the session. Some coaches prefer to split a large group of say 18 players into one 5v5 Small Sided Game, and the remaining 8 might perform any of the sessions detailed in Pro Soccer Planner, rotating as the training session progresses. You are not limited in any way and the session titles in the Pro Soccer Planner library more often than not indicate the number of players expected so you can pick the right sessions for your group.
Purchasing & Payments
Which payment options do you provide?
We currently accept Visa and Mastercard debit and credit card payments directly online. Payments are facilitated securely through Ingenico, formerly known as Ogone. About 42.000 businesses worldwide use Ogone including Friends Provident, Tui, Thomas Cook, Halfords, Just Eat, Bose, Opodo, Club Med, DHL International, Viking Direct/Office Depot, Thalys International, Misco and Center Parcs. For alternative, offline payment methods, please contact us.
I don’t have a credit card, are there other options to pay you with?
Yes, but please contact us first so we can tailor the transaction to your specific needs. For example, we can arrange for payment to be made via international bank transfer.
Is your payment secure?
Most definitely. The checkout is encrypted with a 256 bit SSL connection over https. Look out for the green lock symbol in the browser’s address bar to confirm this. Our payment provider Ingenico (formerly Ogone) is a level-1 PCI DSS compliant provider of online payment and risk management services, headquartered in Belgium and complies with all the European and International requirements for safe payment transactions. At the time of writing, about 42,000 businesses worldwide use Ingenico including blue chip brands like Friends Provident, Tui, Thomas Cook, Halfords, Just Eat, Bose, Opodo, Club Med, DHL International, Viking Direct/Office Depot, Thalys International, Misco and Center Parcs. In addition to all the standard security practices, you will also be asked to enter your Card Verification Code and for those enrolled, also asked for your Verified by Visa or MasterCard SecureCode to prove you are the rightful card owner. Of course you enjoy protection from your bank for unauthorised use of your cards.
Is there a money-back guarantee if I don’t like it?
We offer a free license subscription plan for you to thoroughly evaluate Pro Soccer Planner. This ensures you do not have to make an upfront payment, and you don’t have to remember to stop any payments should you decide not to continue. We like to make things easy. So simply create your free license account, try Pro Soccer Planner with your team(s) and then decide whether you want to upgrade to the full-access paid license. Of course you are protected by consumer legislation in case you do pay but find the product is not as advertised. But we trust that won’t be the case by offering you a no obligation, free license to try our Pro Soccer Planner at your convenience.
Do I pay for this myself or can the club get me access?
Many coaches subscribe individually, especially those who are affiliated to clubs and organisations where getting funding may be a lengthy process. In other cases, forward thinking clubs contact us for multi-coach licenses with access to specific or all age categories. Whether your club gets you access or you wish to make the investment yourself, we are happy to have you on board.
How long is the subscription for?
When you pay for your subscription to the licensed version of Pro Soccer Planner, this subscription is set up for 120 months. This involves a small, recurring monthly payment, details of which you will see on screen and get a confirmation of via e-mail. Of course, you can cancel your subscription well before the end of this period. Just get in touch and we will make sure the billing cycle ends after the next month.
How do I cancel my subscription?
Simply get in touch and we will ensure your payment stops from the end of next month. In other words, we require a one month notice period.